I help small businesses replace manual chaos with AI and automation that actually works. No jargon. No hype. Just systems that stick.
You're a business owner or operator with 2–50 employees. You've got customers, revenue, and momentum — but your day still looks like this:
Sound familiar? You don't need a 6-month digital transformation. You need someone who listens, diagnoses, and fixes it — fast.
We start with a conversation, not a pitch. I learn how your business actually runs — the tools, the workarounds, the things that keep you up at night.
I map your workflows and find where time, money, and sanity are leaking. Most businesses have 3–5 quick wins hiding in plain sight.
Depending on what you need, I either build the solution myself or guide your team through implementation. Lightweight tools. No bloated platforms.
You get your time back. Fewer dropped balls. Faster responses. Systems that run without you babysitting them.
Here's how I think — and what I build.
A growing service business was tracking leads in a shared Google Sheet that nobody updated. Follow-ups happened “when someone remembered.” New leads waited 2–3 days for a response. The owner spent 5+ hours a week just trying to figure out what was happening with the pipeline.
Built a full CRM system using only Google Workspace — no new software, no monthly fees. Includes a structured Sheet backend, Apps Script automations for lead intake and follow-up reminders, an AppSheet mobile app, one-click calendar events, and a pipeline dashboard.
A boutique retail store was fielding the same 15 questions repeatedly — hours, returns, availability. The owner and one employee spent ~8 hours per week on repetitive inquiries across email, Instagram, and their website.
Deployed an AI chatbot trained on the store's FAQ, catalog, and policies. Handles the top 15 questions 24/7, escalates complex issues with context, captures emails, integrates with Instagram DMs.
An HVAC company was losing ~30% of new leads because follow-up was manual. Homeowners who filled out the form waited 24–48 hours for a response — by then, they'd called a competitor.
Built an automated follow-up sequence: instant email acknowledgment, SMS confirmation, appointment reminders, post-service review requests. All touchpoints logged automatically.
Solution Blueprints demonstrate our methodology and approach. Results are projected based on industry benchmarks.
20+ years across sales, operations, design, and tech — from building databases and automating CRMs to optimizing sales funnels and implementing AI tools before most people knew what a prompt was.
My day job is Senior Design Consultant at a major home design firm, where I translate complex client needs into practical solutions every single day. That same skill — listening carefully, then building something that actually works — is what I bring to every cr8sprk engagement.
I'm not here to impress VCs. I'm not going to sell you a 6-month roadmap and disappear. I'm here to find the 3 things in your business that are bleeding time and money — and fix them.
Book a free 30-minute consultation, or drop me a message. No pitch. Just a conversation about what's possible.